Privacy Policy

London musk is committed to protect the rights and privacy of our valued customers.The policies stated below set the criteria upon which we will process the personal data that you provide us.Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is London musk,Chrisp Street Market, 17 Market SquareLondon E14 6AQ, United Kingdom.

INFORMATION WE MAY COLLECT FROM YOU
1.1 We may collect and process the following data about you:
1.1.1 Information that you provide by filling in forms on our site www.londonmusk.com . This includes information provided at the time of registering to use our site, subscribing to our service, purchasing goods, posting material or requesting further services. We may also ask you for information when you report a problem with our site.1.1.2 If you contact us, we may keep a record of that correspondence.
1.1.3 We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
1.1.4 Details of transactions you carry out through our site and of the fulfilment of your orders.
1.1.5 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.Please note that our advertisers may also use cookies, over which we have no control.Energized Customs use a service that saves the contents of your basket when you haven’t completed a transaction.If you quit the London musk website without placing an order, our system will remember the items you added to your basket and send you an email with a reminder plus similar offers and products.
We do this to make sure your shopping experience is as hassle free as possible. If you do not want to receive marketing emails in the future, please click on the unsubscribe link at the bottom of the email you have received.

WHERE WE STORE YOUR PERSONAL DATA
We will make all strides sensibly to guarantee that your information is dealt with safely and as per this protection strategy.All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We recommend you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
We will not hold, or share to a third party, any credit card or payment details provided to us when purchasing from our store.
When we have gotten your data, we will utilize severe security systems to restrict unapproved access.

USES MADE OF THE INFORMATION
We use information provided about you in the following ways:
To guarantee that content from our site is introduced in the best way for you and for your device.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
We DO NOT give your information to outsiders.
In the event that you are an existing client, we will reach you by electronic methods (email or SMS) with data about products and enterprises similar to those which were the subject of a previous sale with you.

DISCLOSURE OF YOUR INFORMATION
We may uncover your own data to any individual from our group, which implies our subsidiaries, our definitive holding company and its auxiliaries, as characterised in segment 736 of the UK Companies Act 1985.

YOUR RIGHTS
Our website may, occasionally, contain connections to and from the sites of our partner network, publicists and partners. On the off chance that you connect to any of these sites,it is important to note that these sites have their own security approaches and that we don't acknowledge any duty or risk for their strategies. It is recommended that you check these approaches before you submit any information to these sites.

ACCESS TO INFORMATION
This act gives you the right to access your data held by us at any given moment. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY
If we make any changes to our existing privacy policy, we will definitely update that information on this page.

CONTACT
If you have further questions regarding this issue, please contact us. Send us your mail at - info@londonmusk.com or give us a call at +44 7940 435546 or +44 2033 021319.
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